Tree cutting isn't a project that homeowners should take on their own, if your neighbors cut down their tree and it landed on your roof and caused damage, there are some calls you have to make. Even if you are understanding that the tree damage was an accident and you like your neighbor, you don't want to have to pay for all the damages to be repaired. You could have roof, interior, and exterior damage. Here are some people to call right away.
Your Insurance Company
Call your insurance company to make them aware that you will be filing a claim. They will want to see pictures and gather information quickly, and you will have to find out of this is covered with your policy. They may want you to file a legal report about the damages so it's documented that when this tree fell it wasn't your fault.
Have a Roofing Contractor Give You an Estimate
If you worry that your insurance company isn't going to cover all the damages that you notice from the accident or you think the entire roof needs replaced, talk with a roofing contractor and get a separate estimate from the insurance estimator.
You can provide the insurance estimator the roofing contractor quote or send it onto your insurance company with the pictures you provide. The insurance provider may want you to get more than one quote.
Request a Roofing Supplement Estimator
If your insurance company isn't giving enough to repair the damages, request that the company send out their own person. The insurance company will send out a roofing supplement estimate consultant to determine how much the damage is. They will look at the cost of removal, cleanup, and repair of the roof so it's functional again. They will set an amount that they are willing to reimburse you for the damages.
If you are afraid that not only do you have roofing problems but that you also have structural concerns and other issues, you want to make sure that you have a home contractor come to inspect the property after the tree has fallen on it. If your homeowners' insurance provider isn't willing to cooperate and pay for the damages, or they want to file a claim against the other homeowners' insurance company, this can delay when you get the roof fixed. Act fast so you can get it fixed as quickly as possible at their expense.